Shipping & Return Policy 

All Items are shipped within 3-5 business days once an order is placed. Due to unforeseen circumstances, some orders may be delayed. Feed Off Each Other LLC is not responsible for lost or stolen packages. If you would like to return an item, it must be within the first 30 days of purchase and follow these guidelines: unworn, not washed, in its original packaging, and with all tags attached. The customer is then entitled to store credit unless otherwise specified.

If a return is deemed eligible for an exchange, it is the customer's responsibility to pay for the return shipping label. Please ensure that the return shipment is appropriately packaged to prevent damage during transit.

Final Sale Policy

Please note that all sales are final. Once an order has been placed, it cannot be canceled or refunded. However, if you choose to cancel your order, it will be processed as a return for store credit rather than a refund to your original payment method.

We appreciate your understanding and support.

Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement."

Privacy Policy

Feed Off Each Other respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase from our online store.

Information We Collect

We may collect personal information from you when you visit our website, register an account, place an order, subscribe to our newsletter, respond to a survey or marketing communication, or engage with us in other ways. This information may include your name, email address, shipping address, payment information, and other details necessary to process your transactions.

How We Use Your Information

We use the information we collect from you in the following ways:

• To process and fulfill your orders, including communicating with you about your order status.
• To provide customer support and respond to your inquiries.
• To send you marketing communications such as newsletters and promotional offers (you may opt-out at any time).
• To improve our website and services based on your interactions and feedback.
• To prevent fraudulent transactions and ensure the security of our website.
• In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/29740b-fc/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/29740b-fc/privacy_policy).

Data Security

We take reasonable measures to protect your personal information from unauthorized access and use. Our website is scanned on a regular basis for security vulnerabilities to make your visit as safe as possible.

Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

California Privacy Rights

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA) regarding your personal information. These rights include the right to request access to and deletion of your personal information. For more information about your CCPA rights, please [provide contact information or link to a detailed CCPA disclosure].

Mobile Terms of Service

Feed Off Each Other

Last updated: Dec. 5, 2024

The Feed Off Each Other mobile message service (the "Service") is operated by Feed Off Each Other (“Feed Off Each Other”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Feed Off Each Other’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Feed Off Each Other through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Feed Off Each Other. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18446757292 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Feed Off Each Other mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18446757292 or email info@feedoffeachother.co.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and services. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us.

By using our website and providing your information to us, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

This Privacy Policy is designed to assure your customers of their privacy rights and compliance with California regulations.